This page outlines some of the additional features that weren't on me&u 1.0 that are now available on me&u 2.0.
Topics within this article:
- Crew
- Pop up message
- Connect CRM email & sms marketing platform
- Visual menu outside operating hours
- Hyperlinks in app
- Custom survey or Google review links
- Item-level upsells
- More robust pickup functionality
- Customer SMS notifications (order ready)
- Customer SMS notifications (order not found)
- Multi language support
- Stock quantity
- Fall back printing for rejected orders
- SMS to team when there is a failed order
- Menu section sub-headings
- Desktop functionality
- Zero dollar transactions
- Multi-vendor ordering
NEW ‘Crew’ staff app feat. staff upsells
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Crew is me&u’s iOS Mobile App for Venue Owners, Managers and Wait Staff. It is tailored for in-venue, in-service use. Crew streamlines core operations and provides real-time insights so that venues are empowered to focus on what matters most - delivering excellent, personalised service to Guests. Click here to learn more. |
Pop up message
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Display a custom message to your guests when they view your menu. Click here to learn more. |
Connect CRM email & sms marketing
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Leverage your guest contact details and their order data to run automated marketing campaigns to drive return visits. Click here to learn more. |
Visual menu outside operating hours |
Create a view-only menu outside operating hours for when ordering isn’t available. The menu can be viewed on any device. Click here to learn more. |
Hyperlinks in app |
You can now add a booking link to your visual menu. Click here to learn more. |
Custom survey or Google review links
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Add a custom survey link to appear on the Order Confirmation page after a guest places an order. Click here to learn more. |
Item-level upsells with photos |
Fully customisable item-level upsells now display photos to increase average spend. Click here to learn more. |
Multi language support
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me&u will automatically translate your menu which is handy for tourists. You also have full access to manually edit the language translations of your menu items. |
More robust pickup functionality
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You can manage your pickup and delivery volume with me&u order-ahead windows. This helps you to manage your own deliveries if you know you can only do 4 per hour, for example. Click here to learn more. |
Customer SMS notifications (order ready)
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You can now customise the SMS notifications. Handy if you want to direct your customers to a specific pickup location. Click here to learn more. |
Customer SMS notifications (order not found)
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You can set up SMS notifications to trigger to customers when you can't find them to deliver their order. Click here to learn more. |
Stock quantity
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Add stock quantity to a menu item so that it automatically appears unavailable after enough customers order it. Note: Only compatible with Lightspeed and Square POS. Click here to learn more. |
Fall back printing for rejected orders |
Set up a trigger so that a docket will print whenever me&u gets a missed order. It will have a message that reads something like: "POS Rejected Order! Check me&u Live Orders" Click here to learn more. |
SMS to team when there is a failed order
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Add a mobile number for SMS notifications when there is a failed order due to it being rejected/when POS is Offline. Click here to learn more. |
Menu section sub-headings
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This space can be used if you want to provide additional info to the section heading.
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Desktop functionality
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You and your customers now have the option to view the menu on Desktop as well as Mobile. |
Zero dollar transactions
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Previously on 1.0, every transaction needed to be over $0 for it to go through successfully. Now, you can add $0 items to your menu if you need to (e.g. Tap Water) |
Multi vendor ordering
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Perfect for food halls or venues with outsourced food options like food trucks so guests can order from both you and them in a single transaction! Click here for a short video. Click here to learn more. |