Your reporting has been upgraded to our powerful new Insights analytics suite that transforms how you access, understand, and use your business data. This major enhancement replaces our current reporting with comprehensive, visual dashboards designed specifically for busy hospitality professionals.
What’s new?
- Instant visual insights: Transform raw numbers into clear, actionable information with just a glance – perfect for when you're rushing between service periods.
- Menu performance clarity: No more spreadsheets, see your best-sellers, under-performers, and pricing opportunities instantly.
- Simple trend analysis: Effortlessly track patterns over time to understand how your customer preferences are changing.
- One-click exporting: Easily share reports with your team, accountant, or other systems via simple CSV, XLSX, or JSON exports built right into each dashboard.
- me&u feature impact: Measure how me&u features are helping you drive sales and guest experience.
- Multi-venue view: For groups, compare performance across sites or drill into individual venues with unified permissions, no more piecing together separate reports.
What to expect
With this new update, you'll notice three key changes in your navigation:
- "Reports & Payouts" section will be renamed to "Payouts & Billing" — this is where you'll find all your financial settlement information.
- Brand new “Insights” section, housing all your new dashboards and reporting tools, updated daily with data going back to your earliest records.
- “Sales report” will be renamed to “Daily sales” and moved to the new “Insights” section. Similarly, “Item summary” will be renamed to “Daily item summary” and will also live in the new “Insights” section.
All your reporting needs are still supported, as well as more via clearer, more powerful dashboards, providing deeper insights.
Further Reading & Help Docs
- Introduction to Insights – A quick start guide to the Insights Hub, including navigation tips and key metrics.
- Insights Glossary – A complete list of all metrics and their calculations, so you can interpret reports with confidence.
- Venue-Level vs Group-Level Reporting Explained – Outlines the differences between venue and organisation reporting, including filters, access levels.
- Live Dashboard vs Next-Day Dashboard Explained – Describes how real-time dashboards differ from next-day (T+1) reports and when to use each.
- Insights – Venue Level Dashboards Overview – A reference guide to every venue-level dashboard with a brief description of its purpose and how to use it.
We're committed to continuously improving the platform based on your feedback, so you can unlock even more powerful analytics about your business.