We've made updates to clarify why you may not be accepting orders

Previously, a banner would appear when ordering was turned off, when you were closed, or both. This left it up to the user to investigate why they might not be receiving orders when they should be.

We have recently made updates to more clearly indicate whether you are closed, accepting orders, or have turned off ordering; with the option to easily turn ordering back on.

Examples are shown below:

Accepting Orders

• Hours open
• Ordering on

Outside opening hours (Closed venue)

• Hours closed
• Ordering on

No opening hours set

• No hours set
• Ordering on

Open venue but ordering has been turned off

• Hours open
• All ordering turned off

Closed venue and all ordering has been turned off

• Hours closed
• All ordering turned off

Accepting orders, but one ordering type has been turned off

• Hours open
• One ordering type turned off

Closed and one ordering type has been turned off

• Hours closed
• One ordering type turned off