Crew is me&u’s mobile app designed specifically for venue owners, managers, and wait staff. Tailored for in-venue, in-service use, Crew streamlines daily operations and gives your team the tools and insights they need—right at their fingertips. Whether it's improving service flow or enhancing the guest experience, Crew helps you focus on what matters most: delivering exceptional hospitality.

Why Crew?

Create magical guest experiences and elevate service on the move

Crew empowers your team to be more efficient, responsive, and customer-focused—all while keeping service running smoothly.

Staff Upsells

Put the power in the hands of servers to drive extra sales at the table.

• See previous purchases
• Quickly process re-orders
• Orders are sent directly to your point of sale
• Customers can pay with Apple’s Tap to Pay on iPhone straight from their seat

Read the detailed article on How Staff Upsells works. 

Tips (New ✨ )

Empower your team to collect tips seamlessly during service.

To enable this for your venue, reach out to your me&u Account Manager

Fast Feedback

Reduce negative online reviews with instant, private feedback whilst guests are still in your venue.

Read more in details in this article : About Crew App's Fast Feedback Feature

Program QR codes & beacons 

Easily program and manage QR codes and beacons directly from the Crew App, helping you streamline table ordering setup and ensure guests can access the correct menu experience.

For step-by-step instructions, see: How to program QR codes on Crew

Turn tables on and off

Handle multiple service areas by turning sections or individual tables on and off.

• Quick table search
• Individual table / section management
• Set a time for when they’ll turn back on (so you don’t forget about it later)

Want to learn how, read this article: How to manage tables on Crew

Turn Menu Categories and Set up Wait time

Keep your service running smoothly by updating menu availability and wait times directly from the Crew App.

Check out this article for step by step guide: How to manage availability and wait times in Crew

Real time notifications

Be alerted of things that really matter during service. 

• POS Error

• Guest Reviews

More details can be found in this article: How to receive notifications on Crew

Instant support

Access me&u’s chat support team straight from your phone. Hospitality isn’t 9-5 so neither are we - chat to a real person 24/7, with an average response time of just 19 seconds.

How to get Started

To set up Crew, check out How to set up Crew

Further Questions

Check out the Crew FAQ’s