Crew is me&u’s mobile app designed specifically for venue owners, managers, and wait staff. Tailored for in-venue, in-service use, Crew streamlines daily operations and gives your team the tools and insights they need—right at their fingertips. Whether it's improving service flow or enhancing the guest experience, Crew helps you focus on what matters most: delivering exceptional hospitality.
Why Crew?
Create magical guest experiences and elevate service on the move
Crew empowers your team to be more efficient, responsive, and customer-focused—all while keeping service running smoothly.
Staff Upsells
Put the power in the hands of servers to drive extra sales at the table.
- See previous purchases
- Quickly process re-orders
- Orders are sent directly to your point of sale
- Customers can pay with Apple’s Tap to Pay on iPhone straight from their seat
Fast Feedback
Reduce negative online reviews with instant, private feedback whilst guests are still in your venue.
Turn tables on and off
Handle multiple service areas by turning sections or individual tables on and off.
- Quick table search
- Individual table / section management
- Set a time for when they’ll turn back on (so you don’t forget about it later)
Real time notifications
Be alerted of things that really matter during service
- POS Error
- Guest Reviews
Instant support
Access me&u’s chat support team straight from your phone. Hospitality isn’t 9-5 so neither are we - chat to a real person 24/7, with an average response time of just 19 seconds.
How to get Started
To set up Crew, check out How to set up Crew
Further Questions
Check out the Crew FAQ’s