Changing your internet service provider or router can disrupt your printer's connection, but with a simple reset and reconfiguration, you can restore its functionality quickly and efficiently.

1. Obtain the printer's new IP Address:

• Connect the printer to the new network using an Ethernet cable. 
  • Yes, simply plug one end of the Ethernet cable into the printer’s Ethernet port and the other end into an active port on your router or switch.
• Perform a Self Print Test
  • Turn on the printer while holding the feed button for 5 seconds. 

2. Check IP Address and Default Gateway:

Examine the printer’s IP address from the self-test printout. Pay attention to the first three separated numbers of the IP address. These numbers should match the first three separated numbers of the Gateway.

• If the first three separated numbers of the IP address match the first three separated numbers of the default gateway, proceed to Step 3 below.

• If they don’t match, a factory reset is necessary. This is because the printer might not be aligned with the new network settings. A factory reset will move the printer back to DHCP mode and allow it to obtain the correct network settings automatically. Follow this article on How to perform Factory Reset 

3. Access the Printer Configuration: 

• Enter the printed IP address into a web browser to access the printer’s configuration page.
• Log in 
  • Username: root
  • Password: public
• You'll be asked to update your password. Note it down carefully so you don't forget!
• Click Login and then CloudPRNT.
• Toggle ENABLE under CloudPRNT Service.
• Copy the CloudPRNT link from Manage by clicking the document button under the Copy link column
• Paste the CloudPRNT link into the Server URL field.
• Set Polling time (Sec.) to 10sec.
• Click Submit and then Save.
• Select Save - Restart Device and click Execute. Wait until you see a success pop-up, which might take a minute.