This automation will send a feedback form to your guests the day after they visit your venue.

Before you setup the automation, you'll need to create a form with an Email field and feedback questions to include in the email. For help setting up forms, check out the article Forms Overview.

1. Once logged in to your account, select the + button and choose Create an automation
2. Select Blank Automation
3. In the right hand menu, select the arrow next to Triggers to expand the section.
4. Scroll down until you see Day/Time and drag it into the Trigger area on the left side of the page
5. Choose a time when you would like to send the email by editing the 3rd field. In the example below we have set the automation to run at 10:00am.
6. In the right hand menu, select the arrow next to Criteria to expand the section.
7. Drag Visit Field over to the Trigger Criteria/Action area and set it to Booking Date was yesterday
   
8. In the right hand menu, select the arrow next to Actions to expand the section.
9. Drag Email over to the Trigger Criteria/Action area below Yes
10. Fill in the Subject, From email and From name
11. Leave Reply to as blank, Frequency to Always send and make sure Ignore Opt-out status is unchecked.
12. Select Select Template and choose the email template you want to use. If you haven't setup a Feedback template, you will need to set one up. If you need help with this, have a look at Create an Email Template.
13. Select Add to existing folder and select an existing Post-visit survey folder if one has been created. If not, select Create a new campaign folder and name it Post-visit survey.
    
    
14. Select Save & Close
15. When completed, your automation should look like this: