Editing a Contact Field allows you to update the field name and, where applicable, the selectable options (for example, options in Multiple Choice or Single Select fields). This helps keep your contact database accurate, consistent, and aligned with your team’s data needs.

If you need to change the field type, you’ll need to delete the existing field and create a new one using the correct type.

• Note: Users with Edit access can only update the field name and option selections. The field type itself cannot be modified once created. To use a different field type, delete the existing field and create a new one.

💡 Tip: For help choosing the right field type, see Field Type Descriptions

🔐 Permissions required

(see Roles & Permissions Overview for details)

• Who can Edit Contact Fields: Account Owners, Administrators, or users with Custom Roles that include Edit Contact Field permission
• If you don’t have access: You’ll only be able to view Contact Fields or re-arrange their order, but without editing options

🧭 What it does

The Edit Contact Field function lets you:

• Correct or rename existing fields
• Update selectable options for field types such as Multiple Choice or Single Select
• Add or modify default values
• Mark fields as required or optional

🕒 When to use it

Use this when you need to:

• Fix typos or outdated names
• Standardise field formats across contact records
• Apply new default values or make a field mandatory

⚙️ How to edit a Contact Field

1. Go to Profile > Settings > Contact Fields
2. Locate the Contact Field you’d like to modify
3. Click Edit on the right-hand side of the field
4. Make your changes:
   • Update the field name
   • Edit optional selections (for applicable field types)
   • Set or edit a default value
5. Click Submit to save your changes

Maintaining clear and consistent Contact Fields ensures your team collects reliable data, supports accurate segmentation, and avoids duplicate or conflicting information. Regularly reviewing and standardising your fields is a best practice for keeping your database clean and effective for all future campaigns.