Refer to the Star Micronics guide to read and interpret ALL the error codes or LED status and determine whether the flashing LED indicates internet-related issues or hardware problems like low paper or a cover-open error.
Common Error Indicators and Fixes for TSP650II Thermal Printer
Error | Indicators | How to Fix |
---|---|---|
Paper End Error |
ERROR LED flashes (1 second on/off intervals). |
Load a new paper roll and close the printer cover. |
Cover Open Error |
ERROR LED is steady. |
Ensure the cover is securely closed. |
Link Disconnection (Ethernet) | Both POWER and ERROR LEDs flash at intervals. |
Check and reconnect the Ethernet cable; restart the printer. |
IP Address Lost (Ethernet) | LEDs flash very rapidly (0.125-second intervals). | Correct the IP address settings and restart the printer. |
Common Error Indicators and Fixes for SP712/742/700 Impact Printer
Error | Indicators | How to Fix |
---|---|---|
Paper End Error |
POWER LED on, ERROR LED flashes (1 second on/off). |
Replace the paper roll and close the cover. |
Front Cover Open |
POWER LED flashes, ERROR LED steady. |
Close the front cover securely. |
Ethernet Link Disconnection | LEDs flash at regular intervals (2 seconds). | Reconnect the Ethernet cable and restart the printer. |
IP Address Lost (Ethernet) | LEDs flash very rapidly (0.125-second intervals). | Correct IP settings and restart the printer. |
Tips for Error Prevention
- Always use recommended paper and avoid forcing paper rolls.
- Keep the printer clean and free from dust or debris.
- Ensure proper connections for Ethernet or peripheral cables.
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If using Wi-Fi, ensure the printer is in an area with a strong and stable signal. Weak signals can cause intermittent connectivity issues.
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Even with fast speeds, an unstable connection with frequent dropouts can disrupt printer performance.
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Test stability during peak times (e.g., Saturday night) and compare it to off-peak times (e.g., Monday afternoon) for a realistic assessment.
- Follow the article How to Reconnect Your Offline Printer for more details.
If these steps don't resolve the issue, contact the support team at support@meandu.com