If you'd like to send out SMS campaigns, you'll need to buy SMS credits. A single SMS credit covers 160 characters (including spaces), which is one full message. However while crafting your campaign message you can send up to 3 messages, so be aware of how many credits you're using per campaign.
How to buy Credits
- Log into your account
- Hover over Credits at the top right of the screen
- Select Buy Credit
- Type in the number of SMS credits you'd like to buy. You can also select See SMS Pricing to see a full list of pricing (price varies based on credits purchased - the more you buy, the cheaper it gets).
- If you already have a card saved to the account, you can select Buy Credits. If not, choose Add a New Card and enter your details.
How to setup Auto Top-up
If you are consistently using SMS campaigns or have a SMS automation set up, you can consider setting up the auto top-up to save some time.
- Log into Connect
- Hover over "Credits" at the top right of the screen and select Setup Auto Top-up
- Toggle the SMS Auto Top-up button
- When SMS Credit balance is below: you will auto top-up at this number. Choose a minimum to ensure your automations and campaigns still run.
- Fill in SMS No. with the amount of SMS Credits you'd like to top up with.
- Click Save