Watch our help video to learn more about me&u Reporting functions. You can view and export your order history data.
me&u reporting continues to evolve. Here are some ways you view and export your orders data. 📈🤓
Let’s take you through the various sections!
Sales Report
- This section highlights your top-line figures such as revenue, tips, refunds, non-discounted price, delivery fees, average transaction, average customer, and total orders as per the selected timeline.
- Revenue indicates the revenue generated by the venue in the selected timeframe; but hey! don’t confuse this amount as the net payout amount, as this amount is inclusive of deduction and fees
- Non-Discounted Price is the revenue that could have been generated without applying discount vouchers such as happy hour, limited time offer, staff discounts, etc.
- Avg Customer is calculated because one customer might have multiple orders, hence this value is so important as you can analyse how much is the average spent by each customer in the selected timeframe.
- You can edit the timeline as per your requirement and there are quite a few quick filters available like past week / month/ 3 months.
- The report also has a graphical representation functionality which is quite useful to analyse your venue’s weekday-weekend or day of week pattern.
- You can even download the export for this report which expands into item level data! The export would contain product name, type, menu item, menu category and many more fields which would aid if you’re analysing your venue’s top selling menu item or upsell item!
Item Summary
This section has a comprehensive summary of items sold by the venue in the selected timeframe. You can filter the data by Type (Item modifier/ menu item), Quantity, or Revenue as per your analysis.
Table Spend Summary
This section displays the total spend by your table numbers and you can filter it as per you choice of date range, past month, or past 3 months!
Top Customers
This section revolves around the customer, their contact and order information, and revenue generated by them respectively which is quite useful if one needs to analyse and focus on top-spending customers!
Payouts
- Here you will find the breakdown of the total volume in the given timeframe, with mention of total deduction and fees. The net payout amount along with the payout status are also mentioned here. You can export order or deduction extract for further analysis.
- Total deductions are the outstanding costs, e.g. printer costs or delivery costs. Card Fees are when venues agree to absorb the card fee and platform Fees is me&u platform usage fee