Track performance in real time during service with Live Dashboards. This article explains Daily Sales and Daily Items, Live Payouts how they refresh, and when to use them versus Next‑Day dashboards.
Names you’ll see in Manage
What are Live dashboards?
Live dashboards show in‑service performance with continual recalculation as orders are placed, modified, or refunded. Best for monitoring today’s pacing, making operational calls, and watching payouts as they occur. Figures may shift slightly through the day as late events arrive.
To read about the list of Next Day dashboards check out : Venue Level Dashboards and Group Level Dashboards
Live vs Next‑Day dashboards
At a glance
- Live dashboards update in near real time during service:
- Daily Sales
- Daily Items
- Live Payouts
- Next‑Day dashboards refresh once per day and publish a completed trading day from 10:00 am local time the following day
- Trading day window: 5:00 am to 5:00 am local time
Explore Next Day dashboard lists:
Daily Sales
See today’s top‑line performance in real time and act during service.
See today’s top‑line performance in real time and act during service.
Key metrics
- Revenue
- Total orders
- Average transaction value
- Average customer spend
- Tips
- Discounts
- Refunds
- Delivery fees
- Non‑discounted price potential
- Tax display: include or exclude, depending on your setting
Refer to this article for Definitions and calculations for these terms : Financial Reporting 2.0
Notes on definitions
- Revenue: Gross revenue generated in the selected timeframe. This is not the net payout. It includes fees and deductions which are handled separately in Live Payouts.
- Non‑discounted price: Revenue that could have been generated without discounts such as happy hour, limited offers, staff discounts.
- Average customer: Useful when a single customer places multiple orders; shows average spend per customer.
Views and breakdowns
- Sales by hour: Compare today vs typical to spot surges or slowdowns
- Channel split: Dine‑in, pickup, delivery for staffing decisions
- Graph view: Identify weekday‑weekend and day‑of‑week patterns or use ordering window dates!
Daily Items
Spot today’s movers and non‑movers to adjust prep, stock, pricing, and promos during service.
Key metrics and filters
- Items ranked by quantity and revenue
- Zero‑sellers and low movers
- Type filter: Menu item or modifier
- Category performance and attach rates for add‑ons
How to use
- Running hot: Pre‑prep, batch production, stage mise en place
- Underperforming hero item: Move up the menu, try a short‑term price tweak or spotlight card
- Low attach rate: Coach suggestive selling and improve prompts
Live Payouts
Track payout flow and understand what’s included in net payout.
What you’ll see
- Total revenue/total order value in the timeframe
- Total deductions and fees
- Net payout amount
- Payout status: In Transit or Paid
- Export order or deduction extracts for analysis