A confirmation Email is an email that is sent after the contact has submitted the form.
Confirmation emails are a great way to communicate to new contacts and can be personalised using mail merge. Often times confirmation emails are the contacts’ first impression of what communication from your business will be like. So it’s important that these emails are well branded and proper represent your company.
- These Emails typically are sent as:
- Welcome
- Thank You
- Special Offer
To set up a Confirmation Email, click the “Send a Confirmation Email” box
Enter a Subject Line, The From Email Address and the From Name
Click on Select Template to Send
From this screen you have s few options, you can Start Fresh, copy a recent and/or draft email. Additionally, you can Use a Featured Template, Load a template you’ve previously created (My Templates) or Code Your Own email (these options available via the headings at the top of the screen)
Select Desired Template
Click Next