What is me&u?

When it comes to food experience, me&u helps you always feel like a local. The company’s vision is to bring that feeling to everyone, anywhere - so no matter what neighbourhood you live in or visit, you’ll always know the perfect place to go and exactly what to order.

me&u is used by 6000+ bars, pubs, and restaurants to create memorable guest experiences and grow their brands. With 200 staff in five countries, and headquartered in Melbourne, Australia, me&u is the consolidation of two leading hospitality technology companies: Mr Yum and me&u, who merged in November 2023.

Quick Overview
1min 30sec

Sequence of Service Diagram 
To be adapted to suit your venue

Learn how to integrate me&u into your service model
3min 26sec

Three things me&u QR Code Ordering does for you:

1. Enhance Guest Experience:
   Frees up your time allowing you to focus on delivering an exceptional experience for your guests
2. Boost Sales and Revenue:
   Helps guests easily navigate and select items, leading to quicker decisions and increased order frequency, ultimately driving higher sales for your venue
3. Increase Tips:
   A more efficient ordering process drive a high number of tips

How can you ensure me&u is set up for success at your venue?

Kitchen or bar getting pumped?

Let customers know before they place an order to manage their expectations about longer wait times for food or drinks.

• Wait Times helps FOH and BOH communicate with customers how long their order will take.
• Your team can set different wait times for entire menus, specific categories, or individual sections, which is helpful for managing sections with food & drinks that require more time before they're ready to be served.

Speak to a member of your management team if you think a wait time should be added or removed.

Wondering what your customers will see?

Click this link or scan the QR below to check out a sample menu: