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Setting up your Backup Printer

🎉 Let's Get Your New Printer Up and Running! 🎉

Step 1: Unboxing Your Printer
Inside your printer box, you’ll find:

  • The Impact Printer 📠
  • Ribbon 🎀
  • Test Paper 📜
  • Power Plug 🔌
  • Instructions 📘

Note: You’ll need to grab an Ethernet cable separately—it’s not included in the box.


Step 2: Setting Up Your Printer

  1. Plug it In! Connect the power cable to the back of the printer and plug it into the nearest power source.
  2. Open Up: Pull on the lever to open the printer.
  3. Insert the Ribbon: Make sure it's pulled tight and slot it into the front of the printer.
  4. Add Test Paper: Pop the test paper roll into the printer.
  5. Close It Up: Close the front and back of the printer, then tear off any extra paper.


Step 3: Connecting to the Internet
You can connect your printer using an Ethernet cable.

    1. Insert the Ethernet cable into the back of the printer (connector facing up).
    2. Connect the other end of the Ethernet cable to your internet modem.
    3. Keep the printer connected via cable in the same location.


Step 4: Finding your Printer’s IP Address
Time to find your printer’s IP address for the final setup steps:

  1. Once the printer is plugged into the internet modem, wait for the red flashing light to turn green.
  2. When the light turns green, turn off the printer.
  3. Turn the printer back on while holding down the round 'Feed' button.
  4. Release the button once it starts printing.
  5. Two pieces of paper will come out:
    • Discard the first one.
    • The second one has your IP address—note it down for the online setup!

And there you go! 🎉 Your printer is now set up and ready to roll. If you have any questions or need a hand, we’re here to help. 😊


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🎉 Online Printer Setup  🎉


Step 1: Update Your Printer Firmware 

  1. Get Connected: Make sure your laptop is connected to the same Wi-Fi network as your printer.
  2. Open the Printer’s Web Interface: Type the printer’s IP address into your browser’s URL bar and hit Enter.
  3. Log In:
    • Username: root
    • Password: public  
  4. Firmware Update Time!
    • On the left-hand side, click on Firmware Update.
    • Click Check for updates and give it a moment.
    • If an update is available, scroll down and click Download. This might take a few minutes, so hang tight!
    • While it’s updating, the printer’s light will turn red. Once the update finishes, it will turn green, and you’ll hear a little noise from the printer.
  5. Refresh and Reset:
    • Refresh your browser screen and log in again.
    • You’ll be asked to change your password. Note it down carefully so you don't forget! 
    • Click Submit and then Save.
    • Select Save - Restart device and click Execute. Wait a minute or so until you see a pop-up saying 'success'.

 

🎉 Online me&u Setup  🎉


Step 2: Connect Your me&u 

Log In to the Management Portal

  1. Access the Portal:

  2. Integration Setup:

    • Navigate to the Integration Setup Page.
    • Enable Send failed orders to fallback printer.
    • Click Submit.

Add Your Printer

  1. Printer Setup:

    • Go to Batching & Printers > Printer Setup.
    • Click Add Printer.
    • Enter a name for your printer (e.g., Back Up Printer) and click Create.
    • Copy the CloudPRNT link by clicking the document button under the Copy link column.

     

  2. Configure the Cloud Print Link:

    • Open a new browser tab and enter your printer’s IP address to access the CloudPRNT link.
    • Click Login and then CloudPRNT.
    • Toggle ENABLE under CloudPRNT Service.
    • Paste the CloudPRNT link into the Server URL field.
    • Set Polling time (Sec.) to 5sec.
    • Click Submit and then Save.
    • Select Save - Restart Device and click Execute. Wait until you see a success pop-up, which might take a minute.

Printer Group Setup

  1. Printer Group Management:

    • Go to the sidebar and click on Printer Group.
    • Click Add Printer Group to create a new group or Edit to rename the Default Printer Group.

     

  2. Link Printers to Groups:

    • If you have multiple printers or printer groups, ensure that each group is linked to the correct printer.

     

  3. Assign Printer Groups to Menu Items:

    • Go to Menu Items > Bulk Operations.
    • Assign the printer groups to the appropriate items.
    • If only the Default Printer Group is available, it will auto-assign to any items not linked to a specific group. This reduces errors and ensures all items print correctly.

Final Touch

  1. Refresh and Verify:
    • Return to the management portal and refresh the page.
    • Your printer should now display a MAC address and appear as Online.

And voilà! 🎉 Your printer is all set up and ready to go. If you need any help, just give us a shout! 😊