If you're experiencing timeouts or red orders, you may need to restart your H&L Order Service. It's a simple process that just requires a few click.

1. On the POS, press the Windows key and in the search bar type in services then hit Enter
2. On the Services window, scroll and find H&L Order Service
3. Right Click on H&L Order Service then press Stop
4. Right Click on H&L Order Service then press Start