About me&u payouts
When your customers order through me&u, the payment is processed through Stripe and paid out to your chosen bank account, minus your agreed me&u fees.
- Venues on Stripe receive 5 'daily' payouts per week
- Weekend trade (Saturday & Sunday) is paid out with Monday's trade, hence 5 payouts p/w
- Payouts are paid 2 days in arrears (T+2). This means each payment is delayed by 2 business banking days
Payout schedule
Stripe payout schedule
| Sale Date | Payout Date (T+2) |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Wednesday |
| Sunday | Wednesday |
Please note that public holidays may impact this schedule and you will be paid on the next banking day in those cases.
| ℹ️ In Australia: Guests now pay a flat me&u platform fee, which is charged by me&u to the guest and is me&u's revenue. By default (guest pays) it is not deducted from your payout. If you absorb the fee, it is deducted from your payout alongside your me&u commission. |
Reports
The Payouts page provides a real-time summary of every payout that reaches your bank account. From this page you can also download a Transaction report, which list the individual transactions and adjustments that make up each payout, allowing you to review and validate every settlement against your bank records.
The Daily breakdown in the payouts page provides a more detailed, day by day view of what has been paid out.
You can also view the Sales report for any payout, giving you a detailed breakdown of the transactions that made up that payout period.
For more information on Sales and Payout reporting, visit this help centre article: