Learn how to activate delivery settings for your menu. You can add a minimum order value, delivery fee, and minimum order value for free delivery.

Topics

Access Delivery Settings
Delivery Options

External POS ID for Delivery Fee

Always Charge Delivery Fee

💡Tip: Remember to turn on Delivery Ordering for your venue. Follow this article for setup steps.

Access Delivery Settings 

1. Go to Orders > Delivery Settings.
   1. Minimum for delivery (in cents): This is the minimum amount that customers have to spend to be able to place an order for delivery. For example, if you don't want to offer delivery for orders under $30 you would write 3000 (add extra "00" as the value needs to be written in cents) 
   2. Minimum for free delivery (in cents):  This is the minimum amount customers have to spend to qualify for FREE delivery eg. $50 you would write 5000 (add extra "00" as the value needs to be written in cents). If you don't want to offer this, enter 0.
   3. Delivery fee (in cents): This is what you will charge customers for delivery. This is a set amount and currently cannot be changed based on distance. Most of our venues charge about $5 AUD. For $5 you would enter 500.
      
      1. For example, customers must spend $30 to be eligible for delivery and if they spend >$50 they qualify for free delivery. For all orders <$50, they must pay $5 for delivery.
2. Enter the postcode and click Create for each of the postcodes you offer delivery for.
   
   
3. Enter Delivery Fee -A flat delivery fee charged per order. Example: enter 700 for $7 or leave as 0 if you do not wish to charge a delivery fee.

Delivery Options

In the Delivery Settings Page, scroll down to Options 

1. You can choose Customised delivery options text. View this Google Doc to see the templates we use and recommend.
   Recommended example: 

    2. Click Save at the very bottom otherwise everything will be lost! 💔

Or you can set up Ordering Window as well. You can read more about Ordering Window and how to set up in this article.  

External POS ID for delivery fee item 

Certain POS integrations require a delivery fee item mapped via POS ID. This ensures that delivery fee is correctly passed through to the POS. 

1. Go to Manage : Venue Detail > Venue Info > Delivery 

It is required for below POS Integrations: 

• SwiftPOS (via Doshii and via POS Connector Tyro)

• Maitre’d

• Tevalis

• Shiji Infrasys

• Infogenesis

• POS integrations via Doshii

• POS integrations via Deliverect

Always Charge Delivery fee

When toggled on, this setting forces the delivery fee to apply even if a customer qualifies for free delivery by hitting the minimum order value. Useful if your venue wants a consistent delivery charge regardless of spend.

Always remember to Click Save at the very bottom!