Update your marketing opt-in message to capture more customer emails and learn how to find where your customer information is stored.

Overview

• Capturing & Exporting Email Adresses
  
  • Customers using me&u in your venue agree to our privacy policy, allowing you to capture their email addresses for your email marketing list.
  • You can export email addresses from me&u and upload them to your third-party email marketing platform.
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• Simplifying the Process
  • Use me&u's CRM - Connect: Learn more here.
  • Use another CRM Partner we integrate with: We support Impact Data, Mailchimp, and Lexer. Learn more here.
    
    
• Engaging Customers
  • Send special offers, promotions, and news to drive customers back to your venue.
  • Customers can unsubscribe from your email list anytime.
    
    
• Opt-in at Checkout
  Encourage customers at checkout to add their email address and opt-in to receive marketing emails.

FAQs

• 1. How do I collect more opt-in marketing data?

• 2. How do I encourage more guests to opt-in? 
• 3. How do I update my marketing message?
• 4. Where can I find my customers' email contacts?

1. How do I collect more opt-in marketing data?

The marketing opt-in feature is enabled automatically, however, you will need to customise the message to suit your venue. 

2. How do I encourage more guests to opt-in? 

• Toggle the 'Is enabled by default' option on. This means the customer has to un-check the box to not opt-in to your communications.
• Incentivise customers to join with a strong prompt message.  

3. How do I update my marketing message?

1. Click the 'Marketing Tools' tab on the left hand side of your Manage account.
2. Click the 'Marketing Opt-In' tab
3. Update the message within the 'Marketing opt-in prompt message' box and provide a strong incentive that makes the customer want to opt-in.
4. If you would like the box to be automatically ticked, toggle on the 'Is enabled by default box'. This means that the customer will need to manually un-check the box if they don't wish to hear from you. 

4. Where can I find my customers' email contacts?

• Go to Marketing > Opted-In Customers.

• You can export these details to a CSV file, then upload it to your email marketing platform.
• If you don't have an email marketing platform or know how to do SMS/email blasts we have some great partners that can help! Send us a message at hospo@meandu.com and we can help get you started.