What are Batching Groups?

Order batching collates orders on the same table number so that they print on the same docket. Venues can adjust this batching time to suit their venue. Venues can also create multiple batching groups with different batching times. Most venues have a longer batching time for food and a short batching time for drinks. This is how you create batching groups: 

Add Batching Group

1. Go to Batching & Printers > Batching Group
2. Select Add Batching Group (eg. Food and Drinks)
3. Select Batching Time
4. Select Create

How to assign a Batching Group

There are two ways on how to assign a batching group to an item. First is by assigning through Bulk Operations and second is by manually assigning it on the menu item

If you are going to assign a batching group into multiple items, you may assign it through Bulk Operations:

1. Go to Your Menu > Menu Items
2. Select Bulk Operations
3. You may search for the item name or you may add filter and select column to filter by (eg. Category - Main, Sides starter appetizer, Non alcoholic drink)
4. Tick the item Select Assign batching group

You may also manually assign a batching group to the menu item:

1. Go to Your Menu > Menu Items
2. Select the Category (or you can just simply search the item name)
3. Select the menu item and scroll down 
4. Select Ordering and POS  Assign the batching group
5. Select Update