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Internal Venue Comms 1 | Sent post Kick-Off / Prior to Training

Internal Venue Comms
The below template is to to be shared with staff the week of the me&u Kick Off (Initial Implementation Meetings).

💡Recommendations:

  • We encourage you to share it with your team via email or your preferred communications platform (Whatsapp etc) to inform and prepare them for the roll out of me&u and changes to your venue system.
  • Just copy & paste the below text, check the hyperlinks work then fill in the highlighted fields with your own info.
  • Feel free to just take the core concept and re-word in your own voice.

 

TEMPLATE BELOW

Hi Team,

Exciting news for [venue name]! We’re partnering with me&u to roll out a new order & pay system, taking our guest experience to the next level with a digital upgrade.

Why me&u?

  • me&u is designed for hospitality, offering features that ensure efficient service
  • It aligns perfectly with our goals for [venue name]
  • It provides guests the convenience of [at-table and pick-up] ordering, fully integrated with [POS name]


Benefits of the QR System

  • Ease of Ordering: Guests can order directly from their table; reduce the queues.
  • Enhanced Convenience: Simple reorders and upsells bring convenience to our guests.
  • Meaningful Interaction: Spend more time with your guests, build loyalty, grow locals.


How will it help you?

  • Reduced Workload: Guests place orders directly through their devices, allowing you to focus on other tasks like customer service.
  • Fewer Order Errors: Guests order themselves, reducing the need for corrections and minimising customer complaints.
  • Flexibility for the Staff: The process of taking orders and payments is automated, making it easier to handle busy periods without feeling overwhelmed.

 

Timeline
Over the next 3-5 weeks, [onboarding champion's name] will help integrate our POS and build menus with me&u. me&u will provide signage, train our leaders, and assist with the integration into our service. We’ll test the system before going live to ensure a smooth rollout.


Thanks, everyone, for all the hard work you put into [venue name]. Let’s keep making every guest feel right at home!


Cheers,

[Your name]